Warranty

How long is the warranty and what does it cover?

The warranty is valid for a period of twelve months from the date of purchase. The products are manufactured to meet our high-quality standards. In addition, the products are also covered by our warranty against any manufacturing defects. It covers fitting, stitching and adhesives. To submit a complaint, please send an email to [email protected]

 

What is not covered by the warranty?

AirPop's warranty does not cover:

  • Defects and damage due to loss, theft, fire, water or UV radiation.

  • Problems or damage caused by misuse, neglect (knocks, dents, crushing, falling), accidents or unjustifiable repair or modification.

  • Aesthetic changes, defects and damage due to normal wear and tear and aging (for. Eg. Scratches, worn material, etc.).

 

How do I submit a complaint?

If you wish to submit a complaint about a product, please send an email to [email protected].


Please provide the following:

  1. Full name

  2. Order number

  3. Describe the issue

  4. Image that clearly shows the faulty item

We can only accept complaints if you bought your product directly from www.airpophealth.com